Jacqueline Yammine, DNP, RN, is the Director for the Case Management Department and Patient and Family Education Program at Cleveland Clinic Abu Dhabi. She was the first case manager to join pre-operational CCAD in August 2014. Between 2005 and 2014, she was a Case Manager in a community health services center in Montreal, Quebec, Canada. Between the years 2000-2004, she worked in UAE hospitals. She is a holder of Doctorate in Nursing Practice from Case Western Reserve University (USA). She earned her BSN from the American University of Beirut (Lebanon) and an MN from Athabasca University (